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Table 2 Relationship of theoretical approaches to usability issues. Source: the authors

From: Usability evaluation model of an application with emphasis on collaborative security: an approach from social dimensions

  N1 N2 N3 N4
Van Dijk [26] Motivational Access Material Access Access Skill (Instrumental) Access Skill (Informational/Strategic)
Nielsen [33] Social Acceptance, Reliability Compatibility, Cost Usability Utility
Rogers [25] Observability Compatibility Complexity, Experimentation Relative Advantage
Issues Q19 Q12, Q13, Q14, Q16 Q1–Q6, Q8, Q9, Q18 Q7, Q10, Q11, Q15, Q17, Q20, Q21